DMpro Help Center
How can we help?
Guides, FAQs, and troubleshooting for DMpro, the brandID social media automation platform. Instagram, TikTok, LinkedIn, Facebook, WhatsApp, Telegram, and Discord.
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Build Your Campaign
Connect Platforms
- How do I connect a Discord bot to DMpro?
- What does DMpro set up automatically when I connect?
- How does DMpro actually receive Discord activity?
- Do I need to keep the live connection turned on?
- What triggers can start a Discord campaign?
- How does the "Received message" trigger work in a channel versus a DM?
- Can I track referrals through the Discord start menu?
- What actions can I send back to members on Discord?
- What are the character and button limits on Discord?
- What's not supported yet on Discord?
- What do the different Discord account statuses mean?
- How does Discord compare to Telegram in DMpro?
- What kinds of campaigns can I build on Discord?
Power Features
- What is the Store Revenue area?
- Which connected integrations show up here?
- What do the aggregated sales analytics show?
- What does Rankings show me?
- Can I see sales from just one store or affiliate connection?
- Does Store Revenue update on its own?
- How is Store Revenue different from my Dashboard analytics?
- How is Store Revenue different from Affiliate Link Tracking?
Account
Reference & Help
- Connection & OAuth issues
- Webhooks & automations not firing
- Campaign publish/validation errors
- Meta/Instagram specific
- TikTok specific
- LinkedIn specific
- Facebook/WhatsApp specific
- Telegram specific
- Discord specific
- Billing & subscription
- Plan limits & overage
- AI response failures
- Account suspension/deletion
- Data & privacy requests
Still stuck? We’re happy to help.
Create your account, see pricing, or reach out to support.
