TikTok

TikTok Automation

Connect TikTok comment-reply automation and Direct Message automation, set up Comment-to-DM, and see TikTok-specific limits.

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Official TikTok Business Messaging API, no password requiredDMpro uses the official TikTok Business Messaging API for authentication and messaging. Authorization happens on TikTok’s own OAuth screen: your password is never shared with DMpro. You can revoke access any time from TikTok Business Center → Connected Apps.

Connect TikTok

Navigate to /settings#accounts or /onboarding.
Click Connect with TikTok.
Authorize TikTok’s Login Kit screen first (this unlocks comment reading and comment-reply automation), then complete the second Business Messaging authorization TikTok prompts for (this unlocks Direct Message triggers and Send DM). Both happen back-to-back in the same OAuth popup flow.
Confirm account shows Connected with @handle.

Tip: if you only complete the first authorization step, comment-reply campaigns will work but Direct Message triggers and Send DM won’t show up in the builder. Reconnect via Connect with TikTok to finish the second step.

Create TikTok comment-reply campaign

Open the campaign builder and choose TikTok.
Set trigger to Comment on post: match a keyword (exact, contains, or any), optionally scoped to a specific video.
Drag Reply on comment for a public reply, and/or Send DM to also deliver a private message when someone comments (Comment-to-DM).
Optional: insert {{affiliate_link}} for tracked URLs.
A campaign can use up to 3 Reply on comment steps.

Create TikTok DM campaign

Open /campaigns/tiktok/new.
Default trigger is Direct Message: set keyword (exact, contains, or any).
Drag Send DM action, enter the message body.
Optional: add Send attachment to include media, Send TikTok post to share one of your videos, or Send TikTok Q&A to send a Q&A / link card.
Optional: insert {{affiliate_link}} for tracked URLs.
Optional: add Call webhook for CRM integration.
Add Delay or Frequency cap from Logic group if needed.

Limits

DM messaging window: 48 hours: you can send a DM within 48 hours of the fan’s last message to your account.
Max 10 consecutive outbound DMs without a reply from the fan.
Max 3 Reply on comment steps per campaign.
No cards or buttons: DMs support text, media attachments, shared TikTok videos (Send TikTok post), and Q&A / link cards (Send TikTok Q&A), but not custom buttons.
No “must follow account” rule: TikTok doesn’t support gating replies on the fan following you first (unlike Instagram).
Character limits follow TikTok’s own Business Messaging constraints, keep messages concise.

Publish and test

Select connected TikTok account in builder header.
Click Publish campaign.
Send a test DM from a secondary TikTok account matching your keyword.
Verify delivery in Conversations (/conversations) and Live activity on Overview.

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