Instagram

Instagram Automation

Connect Instagram, all trigger types, comment/DM/story/mention flows, Meta limits, sending cards and commerce.

Instagram Automation Triggers Pick when your automated response should fire. πŸ’¬ Comment on Post Most popular Match keywords in Reel or Post comments, then reply privately in DM. Example: “LINK?” β†’ send affiliate link β†’ πŸ“© Direct Message Auto-reply to incoming DMs based on keyword, first-time contact, or menu tap. Example: “hi” β†’ welcome menu β†’ πŸ“– Story Reply When a follower replies to your Story with a specific word or emoji, send auto reply. Example: “πŸ”₯” β†’ thanks + link β†’ @ Mention Triggers Auto-thank users who @mention your handle in captions or Stories. Example: story @mention β†’ thanks DM β†’

Instagram trigger picker β€” 4 trigger types with example flows.

πŸ”’
Official Instagram Graph API β€” no password requiredDMpro connects to Instagram through the official Meta Graph API for Instagram Professional accounts. You authorize via Meta’s own login screen β€” DMpro never sees or stores your Instagram password. You approve exact permissions (read comments, send DMs, read insights) and can revoke access any time from Instagram β†’ Settings β†’ Apps and Websites.

Connect Instagram

  1. Go to /settings#accounts or /onboarding.
  2. Click + Connect Instagram (onboarding: Connect with Instagram).
  3. Meta OAuth popup requests scopes: instagram_basic, instagram_manage_messages, pages_show_list, pages_manage_metadata, pages_read_engagement.
  4. Select your Facebook Page linked to the Instagram Professional account.
  5. Confirm Connected status with username and last-sync timestamp.

Requirements: Instagram Business or Creator account linked to a Facebook Page. Personal accounts cannot receive API messages.

Comment on Post trigger

  1. In /campaigns/instagram/new, drag Comment on Post onto the canvas.
  2. Set Keyword (exact, contains, or any comment).
  3. Add Send DM or Reply on comment + private reply flow.
  4. Meta limit: One private reply per comment β€” DMpro enforces this; duplicate private replies to the same comment are blocked.
  5. Optional: add Send products or {{affiliate_link}} in DM body.

Direct Message trigger

  1. Drag Direct Message trigger.
  2. Set keyword match mode (exact / contains / any message).
  3. Optional: add Must follow account ground rule before actions.
  4. Chain Send DM, Send attachment, Send cards, Send buttons, or AI Response.

Story Reply trigger

  1. Drag Story Reply trigger.
  2. Set keyword for story text replies.
  3. Must follow account ground rule available for story triggers.
  4. Respond with Send DM containing link, product cards, or affiliate URL.

Mention triggers

  1. Mention in Post, Mention in Reel, Mention in Story β€” each is a separate trigger block.
  2. Set keyword filter on mention caption/text if desired.
  3. Auto-DM the mentioning fan with thank-you message or offer.

Meta limits reference

RuleDetail
Private reply per commentOne automated private reply per comment thread
24-hour messaging windowApplies to user-initiated conversations
Human agent tagRequired for responses outside standard window (manual in native app)
Product cardsUp to 10 products via Meta Commerce catalog
Attachment typesImage, video, audio, PDF in DMs
### Send cards and commerce
  1. Drag Send cards or Send products action.
  2. In inspector, open Product source β€” choose Meta Commerce catalog synced via Integrations (/integrations).
  3. Select up to 10 products per message.
  4. Preview carousel in live preview panel.

Post scope (which posts trigger)

  1. Click the trigger node inspector.
  2. Post scope options: All posts, Specific post (paste post URL or pick from recent), Next post only.
  3. For Reels, use the same Comment on Post trigger β€” scope applies to Reels and feed posts.

Live preview

  1. The right panel shows Instagram DM thread mockup.
  2. Toggle Fan view / Creator view.
  3. Type a test keyword in Simulate trigger to walk through the flow.
  4. Affiliate links render as tracked short URLs in preview.

Publish Instagram campaign

  1. Select connected Instagram account in header dropdown.
  2. Resolve all validation banner errors.
  3. Click Publish campaign.
  4. Test by commenting your keyword on a scoped post or sending a DM.

Still stuck? We’re happy to help.

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