Frequently Asked Questions
The most common questions about the DMpro Chrome Extension, all answered in one place.
No. DMpro uses your existing signed-in browser session on Instagram / TikTok. You never share your platform passwords with DMpro. See Privacy & Security.
Yes. Free accounts get 10 AI generations to try the extension end-to-end. Upgrade unlocks thousands more plus auto-DM and email sending. See Plans & Billing.
Depends on your account age and warm-up. Community-tested guidelines:
- Instagram, warm account: 80-150 DMs / day
- TikTok, warm account: 60-120 DMs / day
New accounts should stay much lower. Full guidance on Safety & Account Limits.
Yes, on all Chromium-based browsers: Chrome, Edge, Brave, Arc, Opera, Vivaldi. See Install & Permissions.
Not currently. They use different extension APIs. Contact support if you’d like to see them supported so we can gauge demand.
Yes, using Chrome profiles. One Instagram account per Chrome profile, install DMpro in each profile, respect the daily safety limits for each account individually.
No. Only public emails that creators voluntarily put in their bios. DMpro doesn’t guess, generate, or access private data. See Email Finder From Bio.
Stop all campaigns immediately, wait 24-72 hours, resume gradually. Full recovery playbook on Safety & Account Limits and Troubleshooting.
On any profile where DMpro extracted a public email, click Send as email in the message editor. Or set up a full cold email campaign with a target list.
Yes. One-column CSV with a handle column, optional extra columns for personalization. Format details in Instagram Bulk Campaigns.
Yes, agency plans with multiple seats, shared campaigns, and pooled credits. See Plans & Billing or contact support.
No. DMpro is complementary to those tools:
- ManyChat / Chatfuel: inbound automation (people message you first, then bots reply)
- PhantomBuster / JarveePro: rigid scrapers and general automation
- DMpro: proactive outbound with AI-personalized messages, purpose-built for the outreach flow
Use DMpro to reach new prospects; use inbound tools to handle the follow-ups.
Visit our Contact page and send us a message. We respond to all support requests within 1-2 business days.
Reach out via our Contact page and mention you’d like a demo. We’ll book a walkthrough with you.
Still stuck? We’re happy to help.
Create your account, or reach out to support.
