How to redeem a coupon code

Pick the right place for your code

• Bonus credits, trial extensions and account upgrades: the redeem box on Billing & Payments. They apply at once.
• Percent-off and dollar-off codes: Pricing & Plans, at checkout.

The note on the redeem box says the same. Codes are not case-sensitive. Codes come from DMpro or brandID emails, partner pages, a friend who shared theirs, or support. DMpro does not publish a list of active codes, so keep the email or message the code came from, because it often states the expiry and any limit such as annual plans only.

Redeem a credit, trial or upgrade code

Click Billing & Payments. In Coupons & rewards, find Redeem a code, type your code in the box (the example in it looks like BOOST500 or EXTEND7) and click Redeem.

Redeem a discount code at checkout

Click Pricing & Plans, expand Have a promo code? and enter the code, then pick your plan. On Stripe’s checkout page you may also see an Add promotion code link. Enter it there if the discount is not already shown.

Check that it worked

• Bonus credits: your credits pill and the Remaining card on Overview go up, and the credits never expire.
• Trial extension: your trial end date moves. It works only while you are in a trial.
• Account upgrade: your plan and features change for the period the coupon gives, then go back.
• Discount: the lower price shows on the checkout page.

If the code is rejected

Check these in order: a typo (O and 0, I and 1 are easy to mix up), a code that has expired, a single-use code you already redeemed, a restriction such as a minimum plan or annual-only, and an existing percent-off or dollar-off code, because only one of those can apply at a time. Credit, trial and free-month codes can stack with each other.