Plans & Pricing

contactID offers five plan tiers, each tuned for a different monthly outreach volume. Every tier includes a monthly AI wallet allowance except PAYG, which has none by default.

1. PAYG (pay-as-you-go). No subscription. Buy credits and pay $0.15 per successful website contact. Minimum purchase is $10 for 66 credits. Credits never expire. Best for occasional users sending under 50 messages a month.

2. Starter. $9.99/month, or $6.99/month billed annually (a 30% discount). 100 websites included per month at an effective cost of $0.10 per site. Extra sites beyond your quota cost $0.15 each, the same as the PAYG rate. Includes a $2/month AI wallet. Best for 50 to 150 sends per month.

3. Growth. $49.99/month, or $34.99/month billed annually. 833 websites included per month at an effective cost of $0.06 per site, with extras at $0.09 per site. Includes a $10/month AI wallet. This is the most-recommended tier for anyone doing outreach as a core weekly activity, roughly 500 to 1,500 sends per month.

4. Pro. $99.99/month, or $69.99/month billed annually. 3,333 websites included per month at an effective cost of $0.03 per site, with extras at $0.05 per site. Includes a $25/month AI wallet. Best for agencies and heavy operators, roughly 2,000 to 4,000 sends per month.

5. Scale. $199.99/month, or $139.99/month billed annually. 19,999 websites included per month at an effective cost of $0.01 per site, with extras at $0.02 per site. Includes a $75/month AI wallet, Bulk API access, priority support, and no per-day submission limit. Best for very high volume, 10,000+ sends per month.

See Getting Started for a quick-pick summary, or AI personalization for how the AI wallet is spent.

Start with your typical monthly send count, then pick the smallest plan whose included volume is roughly 1.5x to 2x that number. That buffer covers busy months without pushing you into extra-credit pricing every cycle.

• Under 50 sends/month: PAYG, no subscription needed.
• 50 to 150 sends/month: Starter.
• 500 to 1,500 sends/month: Growth.
• 2,000 to 4,000 sends/month: Pro.
• 10,000+ sends/month: Scale.

Also compare effective cost per site across tiers. It drops meaningfully as you move up (from $0.15 on PAYG down to $0.01 on Scale), so if your volume is trending upward, moving to the next tier early can lower your overall cost even before you hit the included quota.

Every new contactID account starts with 30 free website credits, completely separate from any paid plan.

• One-time, not monthly. The 30 credits are a single allocation on signup, not a recurring monthly reset.
• Never expire. Use them today or spread them out over months, they stay on your account until spent.
• Purpose. They exist so you can try contactID end to end (import targets, run a campaign, review results) before committing to anything paid.
• Stacking. If you subscribe to a paid plan later, your remaining free credits don’t disappear. They stack with your paid credits, and free credits are used first.

Once your free credits run out, you’ll need to buy PAYG credits or subscribe to a plan to keep sending.

Annual billing is always 30% off the monthly rate, for any tier, billed once for the full year up front.

Rule of thumb: if you expect to keep the plan for 8 months or more, annual billing pays for itself. If your commitment is shorter, or your volume is unpredictable, monthly billing gives you more flexibility to change plans as your needs shift.

Switch between monthly and annual billing from Billing then Plans in your dashboard.

Your plan changes only when the payment actually succeeds.

1. Sign in to your dashboard.
2. Go to Billing then Plans.
3. Pick the tier you want and confirm on the checkout page.

If the charge succeeds:

• Included credits switch to the new plan immediately.
• If you were on the free tier’s signature, it stops on your very next run.
• Your import limit rises right away.

By default, a downgrade takes effect at the end of your current billing period.

• You keep your current, higher-tier included credits until the period ends.
• On renewal, you drop to the new tier’s price and quota.

Downgrade Immediately. If you’d rather switch right away, there’s a “Downgrade Immediately” option. It gives you a prorated refund for the unused portion of your current plan, but it forfeits any remaining higher-tier included credits from the current period.

A scheduled (end-of-period) downgrade can be cancelled any time before it takes effect, from Billing then Plans.

Extra credit packages sit on top of any plan (including PAYG) and never expire.

Custom amounts. Any custom top-up of $10 or more gets a flat 25% bonus.

Consumption order. contactID draws down credits in this order:

1. Your plan’s included monthly credits, first.
2. Your wallet / purchased balance, next.
3. Your extra credit packages, last.

Any unused included credits roll into your extra-credit balance when the billing period renews, so you never lose credits you already paid for.

The AI wallet is entirely separate from your website credits.

• What it’s for. AI wallet balance is used only to pay for AI Personalization and AI-drafted messages, never for the act of sending a website contact form itself.
• Included balance. Starter, Growth, Pro, and Scale each include a monthly AI wallet allowance ($2, $10, $25, and $75 respectively). PAYG includes none by default.
• Topping up. Any amount from $5 to $500 can be added at any time, on any plan.
• No bonus, no expiry. AI wallet top-ups carry no bonus credit and don’t expire.

See AI personalization for how wallet balance is spent per message.