Plans & Billing
Free, Pro, and Enterprise plans, Stripe checkout, overage handling, gift codes, upgrade and downgrade.
Three plans — Free, Pro (most popular), and Enterprise custom pricing.
Route: /plans — sidebar item Plans (also public at /plans without login).
Compare plans
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Conversations/month | 250 | Build Your Plan slider (from 1,000+) | Unlimited / custom |
| Connected accounts | Unlimited | Unlimited | Unlimited |
| Accounts per campaign | 1 | Unlimited | Unlimited |
| Team seats | 1 | Unlimited | Unlimited |
| Collaboration invites | No | Yes | Yes |
| AI credits | $3/mo included | Pay-per-token passthrough | Custom |
| Support | Instant live support | Priority live support | Dedicated CSM |
| Overage | $0.08/conversation | 3× tier rate | Custom |
Upgrade to Pro via Stripe
- Click Plans in sidebar or Upgrade in sidebar footer.
- On
/plans, adjust Build Your Plan conversation slider. - Click Upgrade to Pro — Stripe Checkout opens in new tab.
- Enter payment method — on success, plan updates immediately.
- Return to
/dashboard— sidebar shows Pro plan name.
Conversation overage
- Free plan: after 250 conversations, overage bills at $0.08/conversation via Stripe.
- Pro plan: overage at 3× your tier’s per-conversation rate.
- View usage on Overview meters — amber at 80%, red at 100%.
Redeem gift code
- Navigate to
/gift. - Enter gift code from email or promotion.
- Click Redeem — plan upgrades or credits apply instantly.
- Confirmation shows new plan tier and expiration if applicable.
Downgrade
- On
/plans, click Manage subscription (Stripe Customer Portal). - Select Downgrade to Free or lower Pro tier.
- Downgrade takes effect at end of billing period.
- Multi-account campaigns and collaborator invites deactivate if exceeding Free limits — validation warns before downgrade.
Enterprise
- Click Contact sales on Enterprise card.
- Opens System Messages or brandID contact form.
- SSO/SAML, white-label, dedicated infrastructure, custom AI fine-tuning.
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Still stuck? We’re happy to help.
Create your DMpro account, see pricing, or reach out to support directly.




