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In-Depth Review · 2026

HeyLink Review 2026: Pros, Cons & Better Alternatives

HeyLink.me is a link-in-bio platform suitable for content creators, influencers, and small businesses. It lets users build a single landing page for all their online content and monetize it. HeyLink functions as a mini-website for social bios, offering link aggregation, analytics, and even an ad-sharing “Earn” feature.

When looking for the top link-in-bio tools, creators often come across HeyLink as one of the popular options. But popularity doesn't always mean quality. While HeyLink provides many tools, user feedback shows some concerns about its support, security, and billing.

This complete HeyLink review will examine its features, pricing, and compare it to better alternatives like brandID. So, let's start.

Updated May 2026·15 min read·Verdict: 2.6 / 5
HeyLink review at-a-glance — features, pricing, and ratings summary.

HeyLink Overview

Let's have a quick view of the platform and its basic information:

At a Glance

  • Launch Year: Founded in 2018.
  • Headquarters: Based in Copenhagen, Denmark.
  • User Base: Popular with creators like artists, writers, and podcasters who want to have a page for all their profiles.
  • Platform Focus: It enables selling affiliate products, integrating donation or store widgets, and running ads on the creator's profile page.
  • Company: Part of the Exabytes group, which is a web hosting and marketing services company.

HeyLink Features

Here are some of the core features you can find with Heylink.me:

Multiple Link Aggregation

HeyLink pages let you list your links to any content on the internet. All links appear on one page, so followers click the HeyLink page and then select which content to visit. Users can reorder, label, and iconize links for a customized interface.

Fair Warning
The number of links is not unlimited as advertised. You will have 50 links in the Free plan and 100 in Pro.

Customizable Templates & Design

The platform offers many template layouts. You can choose a visual template and customize fonts, backgrounds, avatars, and more. This will help to create unique pages for different profiles.

HeyLink customizable templates and design options.

Analytics & Tracking

HeyLink provides real-time click analytics, showing which links are performing, geographic breakdowns, device data, and referral sources. The main use of these built-in stats is for understanding audience behavior.

HeyLink analytics dashboard showing click data and audience insights.

Monetization & Commerce

The Earn (Ads) Feature lets you run Google AdSense ads on your page. There is also a basic Store feature for selling digital products or downloads with a transaction fee (9.9% on free, 3.9% on Pro). You can also add donation or “tip jar” widgets for fan support.

Fair Warning
The affiliate program of Heylink is the most basic one, and their monetization focus is on “The Earn” feature, which has a 1000-view and 200-visitor limit on Free to be able to use it.

Social & Media Integration

HeyLink supports linking directly to top social platforms like Instagram, TikTok, and YouTube. You can embed music players or videos, add menus, location info for restaurants or stores, and list leads or sign-up forms.

QR Codes & Digital Cards

HeyLink integrates with KODE.link for custom QR code generation. It also offers Apple/Google Wallet card creation and digital business card features. This helps users promote their link page offline via scannable codes.

HeyLink QR code generation and digital wallet card features.
Fair Warning
This feature comes with Heylink branding for lower plans.

Multi-Account Management

For agencies or multi-brand users, HeyLink supports managing multiple pages from one dashboard.

HeyLink.me Pricing

HeyLink's pricing is tiered and as follows:

  • Starter (Free): This plan includes up to 50 links, unlimited page views, basic link analytics, and core features like free templates, CV page, basic store, and the Earn (ads) option.
Note
The transaction fee is 9.9% + $0.30 per sale on this plan, and there is a Heylink logo on many features.
  • Pro: $9.00 per month. The Pro plan expands to 100 links, custom branding, custom domains, advanced link analytics, extra design elements, and a lower transaction fee for 3.9% + $0.30 per sale).

HeyLink claims that no long-term contracts are required, and you can cancel anytime. However, some users report difficulties cancelling or removing billing info. In summary, HeyLink offers a limited Free plan with many restrictions, like link number, HeyLink logo, high transaction fee, etc. This forces many users to go Pro to get rid of all the restrictions.

HeyLink pricing showing Starter Free and Pro plans.

HeyLink Reviews: Customer Feedback

On Trustpilot, HeyLink.me holds a very low rating of 2.6/5 stars based on user reviews. Out of 20 reviews, 65% are 1‑star, mentioning widespread complaints. Here are some of the common issues:

1. Unauthorized Charges & Billing Problems

Multiple reviewers say HeyLink continued charging their cards after cancellation, and that downgrading or removing payment info was impossible. For example, Jermaine had problems with HeyLink trying to charge him even after canceling his pro account. Another said upgrading to Pro was a “waste of money” since they couldn't revert to free or remove their card.

Trustpilot review about HeyLink unauthorized charges after cancellation.

2. Poor Support

Many reviews mention unresponsive or confusing support. Clarrisa reported that their HeyLink URL was “hacked” and changed

Trustpilot review about HeyLink hacked URL and poor support.

3. Glitches & Restrictions

Some users complain about bugs and limitations. For instance, on Trustpilot, Antonis said customer service “doesn't understand basic instructions”, implying unresolved bugs or miscommunication.

Trustpilot review about HeyLink bugs and unresponsive customer service.

4. Being Scam

There are many reviews stating that the platform acts like a scam. Baru has paid for account recovery, ended up with no help and a flat refusal to refund, concluding his review with “extremely unprofessional and misleading.”

Trustpilot review calling HeyLink unprofessional and misleading after refund refusal.

In short, customer experience is largely negative. ScamAdviser notes HeyLink has “received mainly negative reviews” despite finding it “very likely not a scam”. This feedback section must be a warning flag for potential users.

HeyLink Pros and Cons

To have an easier time for comparison, here is an overview of the pros and cons of Heylink:

Pros

  • All-in-One Link: HeyLink combines multiple links into one page, saving the hassle of constantly updating social bios.
  • Free Tier: A free plan with up to 50 links, including analytics, templates, a mini store, a donation/tip jar, and ad monetization.
  • Monetization Options: You can run ads, accept payments or tips, and sell products. This attracts creators who want to earn from their link traffic.
  • Design & Templates: Offers lots of customizable templates and design tools for higher plans, allowing for attractive pages without coding.

Cons

  • Poor Customer Support: HeyLink's support is unresponsive. Complaints of ignored emails, live chat that doesn't follow through, and slow or no responses are common.
  • Security Issues: Several reports of accounts being “hacked” or links stolen raise major security concerns.
  • Billing/Refund Problems: Reviews frequently mention unexpected charges and an inability to cancel or downgrade.
  • High Fees on Free Plan: The free Starter plan charges a hefty 9.9% + $0.30 per transaction. Only the Pro plan cuts it down to 3.9% + $0.30. This is higher than many competitors, so costs add up for sellers on the free tier.
  • Mixed Reputation: The average Trustpilot rating is only 2.6 out of 5. Online, HeyLink is often described negatively, which is a red flag in itself.
  • Limited Free Plan Capacity: Free accounts are capped at 50 links. Heavy users may find this restrictive and be forced into the Pro plan for more links.

brandID: The Best HeyLink Alternative

brandID is one of the best link-in-bio platforms that focuses heavily on monetization. It positions itself as creators All-in-One Creator Store and Free Link-in-Bio. Unlike HeyLink, brandID is completely free to use with no hidden fees. Its business model is to offer powerful selling and monetization tools and take a commission only when creators actually earn money on the platform.

brandID hero — your all-in-one creator store and free link-in-bio.

brandID allows creators to sell digital products and subscriptions, take tips, sell digital billboards, and run an advanced affiliate program all from one page.

It integrates a built-in affiliate marketplace with over 5 million products from 2000+ brands, so creators can instantly add products to their page and earn up to 75% commission.

Comparison to HeyLink

  • Monetization: brandID offers far more monetization streams out of the box. HeyLink's main tool is ads on your page, while brandID provides product sales, affiliate commissions, subscriptions, tips, and even ad billboards. A creator on brandID can open a mini-store and earn directly from fans, whereas HeyLink only shares passive ad revenue.
  • Pricing: brandID is free to use with all features available. HeyLink charges $7–9/month for full access and high fees on the free plan. This means creators keep much more of their earnings on brandID.
  • Features: Both platforms offer link aggregation and customization, but brandID has many more features, like blog posting, email capture, and an enormous affiliate catalog. HeyLink lacks a built-in marketplace or advanced marketing tools.
  • Reputation: brandID has mostly positive reviews among its users. In contrast to HeyLink's trust issues, brandID emphasizes safety and creator control and is openly transparent about being free with only commission as revenue.
  • Email Marketing and CRM: brandID has built-in email marketing, lead capture forms, and a CRM. This means that you own your audience data and can run campaigns from inside the platform. Which is undoable on HeyLink.

brandID is a superior choice for creators who want a free, monetization-optimized link page. It outperforms HeyLink by offering unlimited earnings opportunities and keeping everything open with no upgrade needed for core tools.

HeyLink vs brandID

FeatureHeyLinkbrandID
Starting PriceFree (With Restrictions)Free
Affiliate ProgramVery basicYes (all plans)
Link ManagementYesYes
Booking & SchedulingNoYes
AI Video TranslatorNoYes
Link in Bio PageYesYes
Secure InboxNoYes
Collect TipsYesYes
GiveawaysNoYes
Promo Codes and QR codesYesYes
Digital Billboard RentalsNoYes
CRM & Email marketingNoYes

Other HeyLink Alternatives

Here are some of the other popular choices on the market if you want more options to compare and figure out which one is the best for you.

1. Taplink

Another link-in-bio service that is popular in some regions is Taplink. It has more complex features compared to HeyLink, like payment buttons and forms, but reviews point out that it can get glitchy, and the free plan is very limited.

Users have complained about its UI and customer support, similar to HeyLink. It must be said that there is more to Taplink, and you can find out in our deep Taplink review.

Taplink homepage showing the link-in-bio platform.

2. Linktree

Linkree is a famous link page builder. Its free tier allows unlimited links, but every page shows Linktree's branding. Many useful features like custom themes, analytics, and removing branding are locked behind paid plans starting around $8–$9/month.

Users find Linktree too basic unless upgraded. In other words, you often hit a paywall and still pay a monthly fee for features that brandID offers for free. If you want to learn more about this platform, our complete Linktree review will be a great start.

Linktree homepage showing the link-in-bio platform.

3. Shorby

While Shorby has a clean interface, it has no free plan. To even try Shorby, you must sign up and then pay at least $12/month. This premium pricing drove many users away. Why pay for a link page when other platforms like brandID are free? Users also complain that Shorby is not transparent before signing up. In short, Shorby can be easy to use, but it doesn't offer a free plan, making it costly for casual users.

Shorby homepage showing the premium link-in-bio platform.

Conclusion

HeyLink.me offers a link-in-bio page with analytics and ad‑sharing tools, and it has attracted many users globally. However, its business and support practices have raised red flags, such as poor customer service, billing issues, and security vulnerabilities, which are repeatedly cited by users.

In contrast, brandID emerges as a far better alternative. It is truly free, packed with monetization options like affiliates, digital products, subscriptions, tips, and has no hidden charges.

FAQs

ScamAdviser considers HeyLink "very likely not a scam" and generally safe. However, user reviews tell a mixed story. HeyLink's Trustpilot rating is only 2.6/5, with many customers complaining about hacked accounts and unresponsive support.
Yes. However, while the platform itself is legitimate, be aware that many people have reported technical issues and customer service problems.
There are some things that creators must pay attention to while choosing HeyLink. Its free plan has lots of restrictions and makes you pay for Pro. Based on reviews, you will have a hard time canceling your pro plan, and you can be charged even after. And it's monetizations features, like the affiliate program, are very basic.
Yes, custom domains are only available on paid plans. This feature allows users to replace the default HeyLink URL with a branded domain name.

Ready to try the all-in-one HeyLink alternative?

Start with brandID — Free