Getting Started with Bookme

Bookme is brandID’s scheduling platform that lets you share a personal booking link with anyone who needs to meet with you. Instead of trading emails to find a time, they open your link, pick a slot that works for them, and the meeting is confirmed automatically.

How it works in three steps:

1. You set up your availability. Working hours, meeting types, and calendar connections.
2. You share your Bookme link. Via email signature, website, LinkedIn, QR code, or anywhere else.
3. Invitees pick a time and book. Bookme creates the calendar event, sends confirmations, generates a video meeting link, and (optionally) charges for the booking.

You can offer free consultations, paid coaching sessions, group webinars, team round-robin meetings, and more, all from the same account.

Go to bookme.brandid.app and click Sign up. You have two options:

• Sign up with Google. One click, uses your Google account email, no password needed.
• Sign up with email. Enter your email, we send a verification code, you set a password.

Once signed in, you land on the onboarding wizard which walks you through:

1. Choosing your username (your vanity URL)
2. Connecting your calendar (optional but recommended)
3. Setting your working hours
4. Creating your first event type

The whole setup takes about 3 to 5 minutes. You can skip steps and finish them later from Settings.

To create a functional Bookme account, you’ll need:

• Email address (required): for sign-in and notifications
• Full name (required): shown on your booking page and in confirmation emails
• Username (required): becomes your vanity URL, e.g. bookme.brandid.app/your-name
• Time zone (auto-detected, editable): so slots are shown correctly
• Working hours (required): the times you’re generally available to meet

Optional but recommended:

• Profile photo, short bio, and social links (for your booking page)
• Calendar connection (Google, Outlook, iCloud) for two-way sync
• Video conferencing account (Zoom, Google Meet, or brandID Meet)

If you signed up with email (not Google), Bookme sends a 6-digit verification code to your inbox. Enter the code in the signup screen to confirm the email is yours.

If the code doesn’t arrive within a minute:

• Check your spam / junk folder
• Confirm you entered the right email address
• Click Resend code to get a new one (invalidates the previous)
• Whitelist the sender [email protected] in your email settings

Codes expire after about 10 minutes. If yours expired, just request a new one.

Your Bookme account is ready to accept bookings when you have:

1. A verified email
2. A chosen username (your booking link)
3. At least one active event type
4. Working hours set

Everything else, calendar sync, payments, custom branding, workflows, team members, is optional and can be added later.

You’ll see a setup progress bar on your dashboard until every essential step is done. Once it hits 100%, the bar disappears and your booking page is live.

Your username becomes the last part of your booking URL: bookme.brandid.app/your-username. Choose it during onboarding, or change it later from Settings → Profile → Username.

Rules:

• 3 to 30 characters
• Letters, numbers, hyphens, and underscores only
• Must be unique (Bookme suggests alternatives if yours is taken)
• Not case-sensitive (JaneDoe and janedoe point to the same page)

Best practices:

• Use your real name or business name (easy to remember, easy to type)
• Avoid random numbers or dates unless they’re meaningful
• Shorter is better for sharing verbally or on a business card

Bookme offers three plan tiers:

• Free: individuals, unlimited 1-on-1 meetings, one event type, basic reminders
• Pro: unlimited event types, group events, paid bookings, custom branding, workflows
• Elite: teams, round-robin, collective events, remove Bookme branding, priority support

To change plans, go to Settings → Billing → Plan. Click on the plan you want:

• Upgrade takes effect immediately. Prorated charge for the remainder of the cycle.
• Downgrade takes effect at the end of your current cycle. You keep the higher tier until then.

Full pricing on the pricing page. New accounts get a 14-day Pro trial automatically, no credit card needed.

No. Each email address can only be tied to one Bookme account. If you try to sign up with an email that already has an account, Bookme prompts you to sign in instead.

If you need separate booking pages (say, one for your business, one for personal coaching), you have two options:

• Use multiple event types under one account. Each event type can have its own name, description, duration, and pricing. Most people don’t need separate accounts.
• Use a different email address. Gmail’s +alias trick (e.g. [email protected]) creates a functionally separate address that still delivers to your inbox.

For teams, don’t create separate accounts, use the team feature (Elite plan) instead. Team members share the workspace and can co-host meetings.

Go to Settings → Profile. Editable fields:

• Display name: shown on your booking page and in confirmation emails
• Bio: a short blurb (up to 200 characters) shown above your event types
• Profile photo: square PNG or JPG, at least 300×300 pixels recommended
• Time zone: defaults to browser; change if you travel or moved
• Language: booking page UI language for invitees
• Social links: LinkedIn, X, Instagram, website; appear as small icons on your page

Changes save when you click Save. Your booking page updates immediately. Any invitees currently on your page will see the changes when they reload.

Team features are on the Elite plan. Once you’re on Elite, go to Settings → Team → Invite member.

Enter one or more email addresses and select a role (Admin or Member). Invitees receive an email with a signup link:

• If they already have a Bookme account, they’re added to your workspace immediately
• If they don’t, they sign in and are then added
• The invite link expires after 7 days; resend if it expires

Once your team is set up, you can:

• Create round-robin event types that rotate between team members
• Create collective event types where multiple team members join every meeting
• Build a team booking page that shows all members together
• Assign specific event types to specific team members

Bookme has two team roles:

• Admin. Full access: invite team members, manage billing, edit team event types, configure integrations, delete the workspace. Can host and be a co-host on any event.
• Member. Limited access: edit their own profile and event types, see their own bookings, host meetings assigned to them. Cannot invite others, edit billing, or change team-wide settings.

Change a role from Settings → Team: click the user, pick the new role. Changes take effect immediately.

Every workspace requires at least one admin. When you try to remove or demote the last admin, you’re prompted to promote someone else first.

To change your email address: go to Settings → Account → Email address. Enter the new email, we send a verification code to the new address, enter it to confirm.

Your old email stops working for login as soon as the new one is verified. All notifications automatically switch to the new address.

To change notification preferences: go to Settings → Notifications. Toggle on/off:

• New booking alerts (email you get when someone books)
• Cancellation alerts
• Reschedule alerts
• Reminder digest (daily summary of upcoming meetings)
• Weekly report (Monday morning summary)
• Marketing emails (optional)

Go to Settings → Account → Danger Zone → Delete account. Type your email to confirm and click Delete permanently.

What happens on deletion:

• Your booking page goes offline immediately
• Your username is freed up (someone else can claim it after 30 days)
• Future scheduled bookings are cancelled, invitees are notified by email
• Your data (past bookings, event types, workflows) is retained for 30 days in case you want to restore, then permanently deleted
• Any active subscription is cancelled without further charges (no refund for the current cycle)

Before deleting, you may want to export your booking history (Settings → Data → Export) as a CSV for your records.