Getting Started with bookme

bookme by brandID is a scheduling platform that lets you share a personal booking link with anyone who needs to meet with you. Instead of trading emails to find a time, they open your link, pick a slot that works for them, and the meeting is confirmed automatically.

How it works in three steps:

1. You set up your availability. Working hours, meeting types, and calendar connections.
2. You share your bookme link. Via email signature, website, LinkedIn, QR code, or anywhere else.
3. Invitees pick a time and book. bookme creates the calendar event, sends confirmations, generates a video meeting link, and (optionally) charges for the booking.

You can offer free consultations, paid coaching sessions, group webinars, team round-robin meetings, and more, all from the same account.

Go to bookme.brandid.app and click Start Free (or Log In; both open the same flow). You have two options:

• Continue with Google. Uses your Google identity and pre-fills your name and email. No code, no password.
• Continue with your email. Enter your email, bookme emails you a 6-digit code. A password is optional: leave it empty and sign in with a fresh emailed code every time, or add one later under Settings, then Password.

Once you claim your account (name, username, optional password), the onboarding wizard walks you through:

1. Picking what you mostly use bookme for, which pre-fills a sensible first event type
2. Reviewing that event: name, duration, location, and price if it’s paid
3. Setting up your team, shown only if your first event is a team event (co-hosts go live on Pro and Elite; on Starter the event saves locked until you upgrade or switch it to solo)
4. Setting your time zone and weekly availability
5. Grabbing your booking link to share

You can be taking bookings in under three minutes, and refine every setting later. Connecting your calendar is not part of the wizard; it’s the first suggestion in the Getting Started panel once you land on your dashboard.

To create a functional bookme account, you’ll need:

• Email address (required): for sign-in and notifications
• Full name (required): shown on your booking page and in confirmation emails
• Username (required): becomes your booking link, e.g. bookme.brandid.app/book/your-username
• Time zone (auto-detected, editable): so slots are shown correctly
• Working hours (required): the times you’re generally available to meet

Optional but recommended:

• Profile photo, tagline, bio, and contact channels (for your booking page and workflow emails)
• Calendar connection: Google Calendar, including several Google accounts depending on your plan (1 connected calendar on Starter, 2 on Pro, unlimited on Elite), for two-way sync. Outlook / Microsoft 365 is marked “coming soon” and cannot be connected yet; Apple / iCloud and CalDAV are not supported.
• Video conferencing: brandID Meet is built in with nothing to install, or connect Zoom or Google Meet

If you signed up with email (not Google), bookme sends a 6-digit verification code to your inbox. Enter the code in the signup screen to confirm the email is yours.

If the code doesn’t arrive within a minute:

• Check your spam / junk folder
• Confirm you entered the right email address
• Click Resend code to get a new one (there’s a 30-second cool-down between sends, and at most 6 codes per address per hour)
• Whitelist the sender [email protected] in your email settings

Codes expire after 10 minutes. After 8 wrong attempts, the code is cancelled and you’ll need a new one.

Your bookme account is ready to accept bookings the moment onboarding finishes, because onboarding creates the two things a booking link needs:

1. A verified sign-in (your emailed code or your Google account) and a chosen username
2. At least one live event type (a team event created on Starter is saved but locked until you upgrade or make it solo)
3. A default availability schedule with your time zone

Everything else, calendar sync, payments, custom branding, question forms, team members, is optional and can be added later. Your account also starts with six Reminder Workflows already switched on: a 24-hour reminder, a 1-hour reminder, and four post-meeting follow-ups.

Instead of a progress bar, the dashboard keeps a Getting Started panel on the right with the next steps most hosts take (connect Google Calendar, add a profile photo and pick a template, set up question forms, review your Reminder Workflows). You can close it any time; it doesn’t track milestones or block anything.

Your username becomes the last part of your booking URL: bookme.brandid.app/book/your-username. Choose it during onboarding, or change it later from Settings → Profile → Username.

Rules:

• 3 to 30 characters
• Lowercase letters, numbers, hyphens, and underscores only (no uppercase, spaces, or dots)
• Must be unique (bookme suggests alternatives if yours is taken)
• Can’t be a reserved word (things like admin, api, app, login, signup, dashboard, settings, support, pricing, terms, privacy, billing, and bookme itself are reserved)

Best practices:

• Use your real name or business name (easy to remember, easy to type)
• Avoid random numbers or dates unless they’re meaningful
• Shorter is better for sharing verbally or on a business card

bookme offers three plan tiers, plus an optional Organization workspace:

• Starter (free): unlimited solo events, 10 bookings a month included ($1 per extra), 1 connected calendar, 1 webinar, unlimited email reminder workflows, MCP access, 15% platform fee on paid bookings with your own gateway (20% with the bookme gateway)
• Pro ($2.99 a month): 100 bookings a month included ($0.50 per extra), 2 connected calendars, team events (collective and round-robin), 2 webinars, Organization and managed events, priority support, 5% platform fee with your own gateway (20% with the bookme gateway)
• Elite ($11.99 a month): unlimited events and bookings, unlimited collective, group and round-robin events, unlimited calendars, unlimited webinars, remove bookme branding, priority and phone support, 3% platform fee with your own gateway (20% with the bookme gateway). Annual billing on any paid plan saves up to 33%.

To change plans, click Upgrade plan in the sidebar. It shows your current plan, your bookings this month against the plan’s included bookings, and the three plan cards:

• Picking Monthly or Annual and clicking a plan’s button upgrades immediately. For your first paid plan you’re sent to Stripe Checkout; once it completes you’re brought back with the new plan active. If you already pay for a plan, switching (Pro to Elite, Elite to Pro, monthly to annual, or back) applies to your existing subscription on the spot, and Stripe prorates the difference so nothing is charged twice.
• Moving down to Starter uses Cancel subscription. A short form asks why you’re leaving; the cancellation is scheduled for the end of your current billing period, and you keep all Pro or Elite features until then. Change your mind before the period ends? Click Reactivate.

Full pricing on the Upgrade plan page and in the pricing section of bookme.brandid.app. There is no self-serve free trial; brandID sometimes issues gift links that put an account on Pro or Elite for a set number of days.

No. Each email address can only be tied to one bookme account. If you try to sign up with an email that already has an account, bookme prompts you to sign in instead.

If you need separate booking pages (say, one for your business, one for personal coaching), you have two options:

• Use multiple event types under one account. Each event type can have its own name, description, duration, and pricing. Most people don’t need separate accounts.
• Use a different email address. Gmail’s +alias trick (e.g. [email protected]) creates a functionally separate address that still delivers to your inbox. Invitees will see that alias in the emails they receive.

For a team, don’t create accounts on made-up addresses, use an Organization instead. Each person signs up with their own email and the owner invites them from the Organization page. Members keep their own booking pages and calendars; the owner gets shared managed event templates, team booking pages, and one bill.

Go to Settings. The first tab, Profile, holds your identity, branding, and contact info (the other tabs are Password, Calendars, and Danger for account deletion). Editable fields:

• Profile photo: any common image format, up to 5 MB; you can crop it before saving
• Display name: shown on your booking page and in every email to invitees
• Username: the slug of your booking page (changing it breaks the old link)
• Tagline: a short line under your name, up to 120 characters
• Bio: a paragraph about you or your business, up to 500 characters
• Brand name and cover photo / banner: shown on your booking page
• Time zone: defaults to browser; change if you travel or moved
• Country: drives automatic public-holiday blocking of your availability; leave empty if you don’t want holidays blocked

Below that, the Contact channels block feeds merge variables usable in Reminder Workflows: WhatsApp number ({{host_whatsapp}}), phone number ({{host_phone}}), Telegram handle ({{host_telegram}}), LinkedIn profile URL ({{host_linkedin}}), and personal website ({{host_website}}). Your account email is always available as {{host_email}}; empty channels just render as empty text in emails.

Changes save when you click Save changes. Your booking page updates immediately, and every email bookme sends from then on uses the new details.

An Organization is a shared workspace: members keep their own booking pages and calendars, while the owner and admins get managed event templates, team booking pages, and one bill. This is different from (and separate to) co-hosting a single team event, which is a lighter feature available directly on Pro and Elite.

To set one up:

• Create the organization. Open Organization in the sidebar and give it a name. You become the owner, and the organization gets a slug that forms your team booking pages (bookme.brandid.app/team/your-team-slug).
• Add seats. An organization starts with one seat (yours); every member needs one. Under Billing on the Organization page, pick a seat count and subscribe: $5 per seat a month, or $4 per seat a month billed yearly ($48 per seat a year). You can raise or lower the seat count later.
• Invite a member. Click Invite member, enter their email, and choose a role, Admin or Member. bookme emails them a join link; if they don’t have a bookme account yet, it takes them through sign-up first. The invitation stays valid until accepted or you remove the pending member, a person can belong to one organization at a time, and if all seats are in use the invite form asks you to add seats first.

Once a member accepts, their own booking page stays at bookme.brandid.app/book/their-username, they can be added to Teams that power team booking pages, they can receive managed event templates you create centrally (with sections you lock), and they keep their own Meetings, workflows, and calendar connections.

To remove someone, open their row and choose Remove. They keep their personal bookme account and everything in it; they only lose organization features, managed events assigned to them, and their place on team pages, and their seat is freed.

An organization has three roles: owner, admin, and member. The role is set when you invite someone and can be changed later by the owner or an admin.

• Owner. The person who created the organization; there’s exactly one. Can do everything an admin can, plus manage the organization subscription (seats, billing cycle, cancel, reactivate) and delete the organization.
• Admin. A trusted teammate who runs the workspace day to day. Can rename the organization and edit its settings, invite members, change member roles, remove members, create/edit/assign/delete managed event templates, create teams and team booking pages, and see organization statistics. Cannot touch billing or seats, or delete the organization.
• Member. The default role. Runs their own bookme account as usual (event types, availability, workflows, meetings, integrations), can be placed on teams and team booking pages, can receive managed events and edit the parts that aren’t locked, and can see the member list, managed event templates, and teams. Cannot invite or remove people, change roles, create or edit managed event templates or teams, or see billing.

Owners and admins can also adjust member permissions in the organization settings, for example whether members can create their own event types and workflows, edit their own availability, connect calendars, invite people, or manage payments; the defaults let members work normally while inviting and payments stay with owners and admins.

To change a role, open Organization, find the member, and pick the new role. It applies the next time they load their dashboard.

To change your email address: there’s no self-serve change yet. Email [email protected] from the address currently on the account with the new address you want. Everything else on the account (event types, bookings, workflows, connections) stays as it is.

What bookme always emails you: as a host you always receive the transactional emails about your bookings, a new booking, a cancellation, a reschedule, the post-meeting “How did it go?” check-in, and calendar warnings (for example when your Google connection needs to be reconnected). These can’t be switched off, since they’re the record of what happened to your bookings.

To change reminders and follow-ups: there’s no separate notification-settings page; every reminder, follow-up, and custom notification lives under Reminder Workflows. Each card has an on/off toggle, and you can scope a workflow to specific event types, so turning off, say, the 1-hour reminder for one event type is a single edit. New accounts start with a 24-hour reminder, a 1-hour reminder (to the invitee and to you), and four post-meeting follow-ups.

Marketing emails to invitees: bookme sends people who booked you two short brandID promotional emails (one a week later, one two weeks later) inviting them to get their own booking page. They carry an unsubscribe link and are sent at most once per address per campaign; you don’t control these from your account.

Go to Settings, then the Danger tab, and click Delete account. If your account has a password you’re asked to type it; accounts that sign in with a code or Google confirm without one.

What happens on deletion:

• Your booking page and every event link stop working immediately (visitors see a not-found page)
• Your username is freed at once, so it can be claimed again
• Your paid subscription, if any, is cancelled at Stripe with no further charges
• You’re removed from any team events you co-host; their creators are told and step in for future bookings
• You’re signed out everywhere, and your email is released so it can start a new account later

Changed your mind? The account is deactivated rather than wiped at once, so if you sign up again with the same email soon after, your account is reactivated with its event types, workflows, and history. Contact [email protected] if something you expected to be there is missing.

Personal data on records that other people also own (for example a gift redemption record) is anonymised rather than deleted outright. The full policy is at bookme.brandid.app/privacy.