Mobile & Browser Behaviour

Bookme today is mobile-web-first. A native iOS and Android app is on the roadmap. Until then, everything works through your mobile browser.

1. What Mobile Web Supports

The Bookme mobile site is fully functional:

• Your dashboard with bookings list, calendar, event types.
• Editing event types, schedules, workflows.
• Mark attendance, reschedule, cancel.
• All Settings pages.
• Push notifications via the browser (Chrome on Android, Safari on iOS 16.4+).

2. What Does Not Work On Mobile Web Today

• brandID Meet video calls. They work on mobile web but the experience is limited; we recommend the desktop browser for meetings.
• Some advanced workflow editing. The merge-variable picker is cramped on small screens.
• Bulk operations. Tap targets are tight for multi-select.

3. The Public Booking Page On Mobile

The invitee-facing booking page is heavily optimized for mobile (the majority of invitees book on phone): – Big tap targets for slot selection. – Single-column layout. – Form fields auto-zoom. – Apple Pay and Google Pay supported for paid events.

If you only have time to test ONE thing, test your public booking page on a phone.

4. Add To Home Screen

You can install Bookme as a Progressive Web App (PWA) to feel app-like: – iOS Safari: Share, “Add to Home Screen.” – Android Chrome: Menu, “Install app” or “Add to Home Screen.”

The icon appears alongside native apps. Tap to open Bookme in a borderless browser window.

5. Push Notifications

With the PWA installed, you can receive push notifications: – New booking. – Reschedule. – Cancellation. – Post-meeting check-in.

Allow notifications when prompted.

6. The Roadmap

A native iOS and Android app is in development. Sign up at bookme.brandid.app/mobile to get notified when available.

The Bookme PWA gives you an app-like icon on your home screen, plus push notifications.

1. On iPhone (Safari)

• Open bookme.brandid.app in Safari (NOT Chrome on iOS).
• Sign in.
• Tap the Share icon at the bottom.
• Scroll and tap Add to Home Screen.
• Confirm the name and tap Add.

The Bookme icon appears on your home screen.

2. On Android (Chrome)

• Open bookme.brandid.app in Chrome.
• Sign in.
• Tap the three-dot menu top right.
• Tap Install app or Add to Home Screen.
• Confirm.

The Bookme icon appears in your app drawer and home screen.

3. On Android (Other Browsers)

• Firefox: Menu, Install.
• Edge: Menu, Add to phone.
• Samsung Internet: Menu, Add page to then “Home screen.”

4. Removing The PWA

• iOS: Long-press the icon, “Remove app,” “Delete from Home Screen.”
• Android: Long-press the icon, “Uninstall.”

5. Enable Push Notifications

On first open of the installed PWA, you should see a prompt asking to allow notifications. Tap Allow.

If you missed the prompt: – iOS Safari: Settings, Safari, Advanced, Website Data; find Bookme and adjust. – Android Chrome: Bookme PWA, three-dot menu, Settings, Notifications.

6. The PWA vs Mobile Browser

The PWA gives you: – A native-feeling icon. – Push notifications. – Borderless full-screen browsing. – Faster cold-start.

Otherwise the experience is identical to the mobile browser.

Bookme works in every modern browser. Older browsers may have visual issues but core functionality remains.

1. Fully Supported Browsers

The “tier 1” browsers with the best experience:

• Chrome (latest, latest-1).
• Safari (latest, latest-1).
• Firefox (latest, latest-1).
• Edge (latest, latest-1).

These are tested before every release and prioritized for fixes.

2. Mobile Browsers

• Mobile Safari (iOS 15+).
• Chrome on Android (latest, latest-1).
• Samsung Internet (latest).
• Firefox on Android (latest).

3. Less Tested But Should Work

• Brave (Chromium-based, works like Chrome).
• Opera (Chromium-based, works like Chrome).
• Vivaldi (Chromium-based, works like Chrome).
• DuckDuckGo browser (mobile).

4. Not Supported

• Internet Explorer 11. Has not been supported since 2024. Bookme refuses to load.
• Old mobile browsers (iOS Safari < 15, Chrome on Android < 100). Some features may break.

5. Specific Feature Caveats

• brandID Meet video uses WebRTC; needs a modern browser. Older Safari (< 14) cannot use it.
• Apple Pay at checkout: Safari only.
• Push notifications: Chrome, Edge, Firefox on desktop; Safari 16.4+ on iOS.

6. What If Bookme Looks Broken In Your Browser?

• Try an incognito/private window. Rules out extensions.
• Disable ad blockers for bookme.brandid.app. Some block third-party scripts.
• Clear cache. Old cached JS or CSS can cause weird issues after Bookme updates.
• Update your browser. Browser versions older than 18 months often have rendering bugs.
• Try a different browser as a quick test.

7. Browser On Tablets

• iPad Safari: Fully supported. Bookme detects iPad and shows a desktop-like layout.
• Android tablets (Chrome): Same.

8. Reporting A Browser Bug

If you find a bug specific to a browser, email [email protected] with: – Browser name and version. – Operating system. – Screenshot or short video.

If you sign in to Bookme on a borrowed laptop, a hotel business center, or a coworking computer, take a few steps to protect your account.

1. Always Use Incognito / Private Window

Open an incognito or private browsing window before logging in. Benefits: – No cookies are saved when you close the window. – No browsing history is saved. – Auto-fill is disabled.

2. Never Click “Stay Signed In” Or “Remember Me”

Bookme has session settings that can keep you logged in for weeks. On a shared computer, always: – Pick “1 session” or just the minimum duration. – Never check “Stay signed in for 30 days.”

3. Sign Out When Done

The single most important step: – Click your avatar. – Click Sign out.

Confirm you see the login page before walking away.

4. Close The Browser Completely

After signing out, close the entire browser, not just the tab. Some browsers keep sessions in memory between tab closes.

5. Use 2FA If Available

With 2FA enabled (Settings, then Security): – Logging in from a new computer requires a code from your phone. – Even if someone has your password, they cannot get in without your phone.

Strongly recommended for shared-computer scenarios.

6. Check Active Sessions

Settings, then Security, then Active sessions. Lists every device currently signed in.

• Recognize each session? Good.
• See an unknown one? Click Sign out everywhere to terminate all sessions and force a re-login from your own devices.

7. Change Password After Use (Optional, Belt-And-Suspenders)

If you used Bookme on a public computer you do not trust, change your password from your own device afterward.

8. Avoid Logging Into Email At The Same Time

Reset emails go to your inbox. If your email is also open on the same shared computer, that is another attack surface. Skip signing into both.