Verified & Legitimate
What Does 'brandID' Mean on Your Bank Statement?
See a charge from “brandID” on your bank statement, PayPal, or Stripe? Learn which product you’re using and explore our complete ecosystem
All brandID Products
If you see a brandID charge, you’re using one of these products. All of them are part of the brandID ecosystem.
Creator Monetization Hub
Monetization
Earn from millions of affiliate products, sell digital content, subscriptions, and services all in one place.
brandID bookme
Appointment Scheduling
Accept paid appointments and bookings from your audience. Sync with your calendar, collect payments instantly, and manage all your client meetings in one place.
Chatgram
Messaging & Support
Connect with your audience through AI-powered messaging. Manage support requests across multiple channels and engage with your community in real-time.
How to Identify Which Product You're Using
If you see a brandID charge on your bank statement and don’t know what product you’re being charged for, follow the steps below.
Check Your Email Confirmation
You should have received an email receipt from brandID when the charge was processed. It will specify which product you purchased or subscribed to.
Log Into Your Account
Visit brandid.app and log in to view your billing history and active subscriptions.
Contact Our Support Team
If you don't recognize the charge or need clarification, reach out to our support team immediately through live chat or email.
Typical Charge Breakdown
Creator Monetization Hub
Subscription or one-time
Varies by plan
brandID bookme
Subscription (Pro/Elite)
$4.99 – $29.99/month
ContactUs AI
Subscription or usage-based
Varies by plan
Chatgram
Subscription or one-time
Varies by plan
AI Video Translator
Pay-per-use or subscription
Varies by usage
FAQs
Frequently Asked Questions
Find answers to common questions about brandID charges and billing.
Yes, we offer refunds within 30 days of purchase for most products. Please contact our support team with your order details, and we’ll process your refund promptly.
You can cancel any subscription directly from your brandID account settings. Go to Billing > Subscriptions and click ‘Cancel’ next to the product you want to cancel.
brandID offers multiple products and services like monetization features for creators, ContactUs AI, Chatgram, brandID bookme, and AI video translator. All of them appear on your bank statement under the name of brandID. To recognize the charge, first, check your email for a receipt from brandID. If you still don’t recognize it, log into your brandID account to review your subscription history. If you believe it’s unauthorized, contact our support team immediately, and we’ll investigate.
Yes. We use SSL encryption and PCI-DSS compliance to protect your payment information. We never store full credit card details on our servers.
We accept PayPal, Stripe, and brandID’s gateway. All payments are processed securely through industry-standard payment gateways.
If you see multiple charges, it could be due to: (1) recurring subscription billing, (2) multiple products you’re subscribed to, or (3) a payment processing error. Check your account to see active subscriptions. If it’s an error, contact support.
