Referrals & Rewards

Every contactID account has a permanent referral link and referral code, both found on the Referrals page in your dashboard’s left sidebar. Your link takes the form https://contactus-extension.watchthemlive.com/r/YOURCODE, unique to your account. The page includes:

• A link box with a one-click Copy Link button.
• An invite-by-email box for sending invitations directly.
• Live totals for people invited, activated, and subscribed, plus credits earned so far.
• A recent-referrals list, with each referral’s email partially masked for privacy.

Anyone who opens your link, signs up, and finishes onboarding is recorded as your referral, on any device. Each account can only ever be referred once, by one person, so the first link someone completes onboarding through is the one that counts.

Your friend gets a head start: +20 bonus website credits on top of the 10 free credits every new account gets, so they begin with 30 credits total instead of the usual 10.

You earn credits at two points in your friend’s journey:

• +25 credits when your friend activates, meaning they complete their first 5 form submissions (real usage, not just signing up).
• +100 credits the day your friend buys any paid plan, in addition to the activation reward you already earned.

All rewards land in your wallet’s extra credit pool immediately. They show up in your balance and ledger just like purchased credits, and they never expire separately from the rest of your balance.

Yes. The moment a friend joins through your link, activates (reaches the 5 form-submission threshold), or subscribes, it is recorded on your account immediately, and each of those moments can also trigger an email notification when that setting is on. Your Referrals page always shows the live status of every friend you have referred, along with the credits you have earned from each one.

Sign in to your dashboard at app.brandid.app, click Referrals in the sidebar, and your link appears in the box at the top of the page with your referral code just below it. Click Copy Link and it is on your clipboard.

Share it anywhere your audience trusts you: a chat, a community, your social bio, your email signature, or a blog post. The link works from any device or browser.

When someone opens your link, it takes them straight to the contactID sign-up page. Their signup flows exactly like a normal one; the only difference is the bonus credits waiting for them once onboarding completes.

A referral only counts once your friend actually finishes onboarding, not just from a page view. If someone opens your link and comes back days later on the same browser, they still count, since your referral code is remembered through the sign-up flow.

Beyond individual referral rewards, contactID tracks a milestone ladder based on your activated referrals, meaning friends who reached 5 completed form submissions:

• 3 activated referrals. Removes the signature from your own messages for 30 days. Reach 3 again to extend it.
• 5 activated referrals. +250 bonus credits.
• 10 activated referrals. +500 bonus credits.
• 25 activated referrals. Removes the signature from your messages for life. This stays removed even if you later subscribe (which also removes it) and then cancel.

Yes. On the Referrals page, type one or more addresses (comma or space separated) into the invite box and click Send Invites. contactID sends each person a short, honest invitation with your name, what contactID does, the bonus credits waiting for them, and your referral link.

• Up to 10 addresses per send.
• Up to 20 invites per day, per account.
• Invalid addresses and your own address are skipped automatically, and the page tells you exactly how many invites actually went out.

Nothing is created for the recipient until they choose to sign up. If they ignore the email, nothing happens on either side.

Each referral in your list shows one of four statuses:

• Signed Up. Onboarding is finished; your reward arrives at activation.
• Activated. They’ve completed 5 form submissions; your activation reward has been paid.
• Subscribed. They’ve bought a paid plan; your conversion reward has been paid.
• Revoked. The referral was withdrawn after a refund, chargeback, or fairness review, and any related rewards were reversed.

If a referral stays at Signed Up, your friend simply has not completed 5 form submissions yet. Nudge them to run their first small batch; the activation reward pays out automatically the moment they cross that line.

Up to 10 referrals per calendar month earn activation rewards automatically. Anything past that cap is held for a quick fairness review, not lost, most commonly triggered by a new account that looks like the same person (a very similar email address, or a throwaway email service), several referrals arriving from the same network in a short window, or simply passing the monthly cap of 10.

Ground rules: each account can be referred exactly once, ever. Self-referrals never count, on any email variation. Rewards can be reversed if the referred account is later refunded, charged back, or closed for abuse.

None of this affects real recommendations to real people; genuine referrals never trip these protections.

When the contactID team approves a referral that had been held for review, everything the hold withheld is paid out at once: your friend’s welcome credits, and your activation or subscription reward if your friend had already reached that milestone while the referral was on hold. Only confirmed abuse results in a referral being revoked instead of released.

If a friend you referred refunds or disputes a payment within 30 days of starting their subscription, the subscription reward from that referral (the +100 credits you earned when they subscribed) is reversed automatically, and the referral is held for review. Your activation reward (the +25 credits for their first 5 form submissions) is not affected and stays with you either way.

Your referral link keeps working and friends can still join through it. Rewards are granted again the moment the program is back on. Your Referrals page tells you directly when the program is in a paused state, so you always know where things stand.